Privacy Policy | Loop - Student Rideshare App

1. OVERVIEW

About the Company

Loop Platform, Inc., a Delaware corporation, and its affiliates ("Loop," "we," "us," or "our") operate the website located at looprides.dev, the "Loop" mobile application available from the Apple App Store, Android Play Store, and other related websites, mobile applications, products and services (collectively, the "Platform").

This Privacy Policy explains how we collect, use, store, retain, and disclose your information when you use our Platform and services. By accessing, viewing, or using the Platform, you agree to be bound by this Privacy Policy. This Privacy Policy is incorporated into and made a part of our Terms of Service by reference.

2. INFORMATION WE COLLECT

Personal Information

We collect personal information that you provide directly to us, including:

•Name, email address, phone number, and other contact information
•Driver's license information, vehicle registration, and insurance details (for Drivers)
•Payment information and billing details
•Profile information, including photos and preferences
•Communications with us and other users through the Platform
•Location data when you use our services
•Device information and usage data

Information Collected Automatically

We automatically collect certain information when you use our Platform, including:

•Device information (device type, operating system, unique device identifiers)
•Log information (IP address, browser type, access times, pages viewed)
•Location information (with your consent)
•Usage data (features used, interactions with the Platform)
•Cookies and similar technologies

Information from Third Parties

We may receive information about you from third parties, including:

•Background check providers (for Drivers)
•Payment processors
•Social media platforms (if you connect your account)
•Other users of the Platform

3. HOW WE USE YOUR INFORMATION

We use the information we collect to:

•Provide, maintain, and improve our Platform and services
•Process transactions and payments
•Match Riders with Drivers
•Verify Driver credentials and conduct background checks
•Communicate with you about your account and our services
•Send you updates, security alerts, and support messages
•Respond to your comments, questions, and requests
•Monitor and analyze usage patterns and trends
•Detect, prevent, and address technical issues and security threats
•Comply with legal obligations
•Protect the rights, property, and safety of our users and the public

4. HOW WE SHARE YOUR INFORMATION

We may share your information in the following circumstances:

With Other Users

•Riders and Drivers may see basic profile information to facilitate rides
•Location data may be shared between matched Riders and Drivers
•Ratings and reviews may be visible to other users

With Service Providers

•Payment processors to process transactions
•Background check providers for Driver verification
•Cloud storage and hosting providers
•Analytics and monitoring services
•Customer support services

With Legal Requirements

•To comply with applicable laws and regulations
•To respond to legal process and government requests
•To protect our rights and property
•To investigate potential violations of our policies

In Business Transfers

•In connection with a merger, acquisition, or sale of assets
•As part of a bankruptcy or similar proceeding

With Your Consent

•In other ways described to you at the point of collection
•With your explicit permission

5. LOCATION DATA

We collect and use location data to:

•Match Riders with nearby Drivers
•Provide real-time tracking during rides
•Improve our services and user experience
•Ensure safety and security

You can control location permissions through your device settings. However, some features may not work properly without location access.

6. DATA RETENTION

We retain your information for as long as necessary to:

•Provide our services to you
•Comply with legal obligations
•Resolve disputes
•Enforce our agreements

We may retain certain information for longer periods if required by law or for legitimate business purposes.

7. DATA SECURITY

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

8. YOUR RIGHTS AND CHOICES

Access and Update

You can access and update your account information through the Platform settings.

Deletion

You may request deletion of your account and personal information, subject to certain legal and business requirements.

Opt-Out

You can opt out of certain communications by following the unsubscribe instructions in our emails or contacting us directly.

Cookies

You can control cookie settings through your browser preferences.

9. CHILDREN'S PRIVACY

Our Platform is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected information from a child under 18, please contact us immediately.

10. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you have certain rights under the California Consumer Privacy Act (CCPA), including:

•The right to know what personal information we collect and how we use it
•The right to delete your personal information
•The right to opt out of the sale of personal information
•The right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us using the information provided below.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our Platform and updating the "Last Updated" date. Your continued use of the Platform after such changes constitutes acceptance of the updated Privacy Policy.

13. CONTACT US

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Loop Platform, Inc.

Email: developer.loop.acc@icloud.com

Website: looprides.dev