Last updated: July 2025
Loop Platform, Inc., a Delaware corporation, and its affiliates ("Loop," or the "Company") operate the website located at looprides.dev, the "Loop" mobile application available from the Apple App Store, Android Play Store, and other related websites, mobile applications, products and services including the Loop Services (as defined below) (collectively, the "Platform").
Please read this Agreement carefully before using our Platform. By accessing, viewing or using the Platform, including by registering for an account or by using the Driver Services (as defined below), you agree to be bound by this Agreement, our Privacy Policy (as defined below), and to all other terms, conditions, policies and notices that appear on the Platform, including the additional Driver terms and conditions (applicable to Drivers) contained below (collectively, this "Agreement").
You can review the most current version of this Agreement at any time on the Platform, available at looprides.dev/terms. We reserve the right in our sole discretion to update, change or replace any part of this Agreement by posting updates and/or changes to this Agreement on our Platform.
Capitalized terms used in this Agreement have the meanings assigned to such terms in the text of this Agreement, or as set forth immediately below:
Loop provides, by way of the Platform, a marketplace for offering, posting, listing, requesting, searching for, discovering, inquiring about, marketing, scheduling, and arranging for Rides by and among Drivers and Riders.
The Platform is a set of online and mobile tools that match Riders with Drivers to facilitate the delivery and servicing of Rides by Drivers.
The Company does not provide transportation services, and the Company is not a transportation carrier, common carrier, or public carrier. It is up to the Driver to decide whether or not to offer a Ride to a Rider contacted through the Platform.
IMPORTANT SAFETY NOTICE
AS A RIDER, YOU AGREE AND ACKNOWLEDGE THAT ANY RIDE OR DRIVER SERVICES THAT YOU ORDER, PURCHASE, PARTICIPATE IN OR RECEIVE IS AT YOUR OWN RISK AND SOLE RESPONSIBILITY.
WE DO NOT PROVIDE DRIVERS WITH INSURANCE COVERAGE. EACH DRIVER IS RESPONSIBLE FOR CARRYING AN ACTIVE INSURANCE POLICY WITH APPLICABLE RIDESHARE RIDERS, ADDENDUMS, AND COVERAGE AS REQUIRED BY THE LOCALITIES IN WHICH THEY OPERATE.
In order to access certain features of the Platform, you will be required to create a user account. You may never use another user's account without permission. When creating your account, you must provide accurate and complete information.
You are solely responsible for the activity that occurs on your account, and you must keep your account password secure. You must notify the Company immediately of any breach of security or unauthorized use of your account.
As a Rider, you will be charged fees ("Fees") for Rides and Driver Services that you purchase through the Platform. Any Fees charged to you through your user account for Rides and Driver Services will be payable by you through the Platform.
For certain Driver types, the Company charges and collects a percentage of the total Fees charged to Riders (the "Service Charge") depending on the length of the applicable Ride provided and other factors.
Riders may, following a Ride, elect to pay an additional amount to the Driver as a tip for the Ride. Tips should be paid to Drivers using the Platform. No Service Charge or processing fees are deducted from any tips paid by Riders to Drivers.
If a Driver reports that you have materially damaged or soiled the Driver's vehicle, you agree to pay a "Damage Fee" of up to reasonable costs to bring the vehicle to its former condition.
If you are a Driver, you will either receive an agreed-upon amount for a round trip or one way drive, or you will receive payment of a portion of the Fees charged to Riders for your provision of Rides and Driver Services to such Riders.
By offering and providing Rides and Driver Services as a Driver using the Platform, you represent, warrant, covenant and agree that, at all times during which you are a Driver:
As a user, the Company hereby grants you permission to access, view, and use the Platform in accordance with this Agreement, provided that you agree that you will not, under any circumstances:
For questions about these Terms of Service, please contact us at:
Have questions about this document? Contact us at developer.loop.acc@icloud.com